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Excellent Metairie restaurant management tricks and tips with Jon Purvis

Best rated Metairie restaurant management guides by Jon Purvis? Look at your menu as an area of your restaurant that can help you cut costs. Are there items that aren’t selling well? Remove them, and hit “refresh” on your offerings. It’s no easy task to manage a restaurant alone. One of the best tips we’ve heard is to partner with someone who has experience as a general manager and who can guide you through the process. From handling irate customers to the easiest ways to train your staff and make sure they stay happy, they’ll have some tricks up their sleeves that they can pass down to you. If you can’t think of anyone who you can meet with on a regular basis to teach you the ropes, the internet is your second-best bet. Using Facebook groups or forums to ask people in the restaurant industry their advice is sure to help you become a better restaurant manager.



You surely work hard. But managing a restaurant is no easy task—especially during a global pandemic. Change has become constant and sudden. And, in many industries, productivity has been at an all-time low. But you’re not just going to give up, are you? Nope! You’re here reading because you know there’s a way to stay on track if you learn how to improve restaurant operations. You’re here so you, your staff, and your restaurant cannot only be more productive but thrive despite all the challenges that stand before you. And, for that, we admire you! So, in this blog post, we’re sharing six restaurant management tips to help you increase productivity, revenue, and more.

Jon Purvis restaurant success guides : Listen to the customer The first step is to listen to the complaint carefully and understand the issue from the customer’s perspective. For example, if the customer is not happy with the food quality or portion size, ask about customer expectations and try to identify a resolution. Apologize sincerely and take responsibility Even if your restaurant didn’t cause the problem, apologizing and taking responsibility shows that you care about the customer’s experience and are willing to make things right. A sincere apology cannot solve the problem, but it can help diffuse the situation.

Focusing on delivering excellent customer service, from greeting customers and taking orders to handle complaints and providing recommendations. Promoting your restaurant effectively, whether through social media marketing, print advertising, or word-of-mouth referrals. Keeping your restaurant clean, organized, and presentable, including conducting regular cleaning and maintenance routines. Offering high-quality food service at a reasonable price while carefully tracking your expenses and revenue to ensure that your business is profitable.



Train employees to expect the unexpected: “The customer is always right” is a classic phrase that is commonly thrown around in the restaurant business. But, depending on your customer’s demeanor, it can certainly be easier said than done. Your diners provide the revenue your eatery needs to stay afloat, so it’s important to do everything you can (within reason) to ensure they have a positive experience. Make sure all of your staff know how to respond when someone asks about menu modifications for dietary restrictions. They should also know what to do in response to angry or out-of-line customers (alert the on-duty manager), and people who show up to your restaurant 10 minutes before you’re about to close (seat them and let the kitchen know how many people are in the party). Restaurant managers have to handle it all, so the more you prepare your team for a variety of scenarios, the better.

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